Use Case

Missed calls lead capture for home service businesses

When you can't answer, Cerlo does. Every missed call becomes a qualified request with consistent intake fields—so you can follow up fast.

The Problem

Missed calls are lost revenue

Your team is on a job site. The office phone rings. No one picks up. The caller hangs up and tries someone else.

Most callers won't leave a voicemail. Even if they do, the message is often incomplete—no address, no issue details, just a name and number.

How It Works

When you can't answer, Cerlo picks up automatically and captures a complete intake.

After a set number of rings, calls roll over to Cerlo.

Issue type, address, urgency, and callback preference—structured and consistent.

Your office gets an email or SMS with a clean summary—ready for follow-up.

Cerlo can text the caller your booking link so they can schedule immediately.

What You Get

Every caller gets a live response—not a recording.

Your team always gets the same structured info—no guessing.

Call back with context. Close the job before the competition.

Example

Caller:"I need someone to look at my garage door—it won't close."

Cerlo:"I can help. What's the service address?"

Caller:"789 Birch Road."

Cerlo:"When's the best time for a callback?"

Caller:"Anytime this afternoon."

Cerlo:"Got it. I'll send this to the team and they'll reach out this afternoon."

FAQ

Cerlo captures the request and can send your booking link. Your team confirms the final schedule.

Cerlo can take a message too. But most callers appreciate the structured intake—it feels more responsive.

Immediately. Summaries are sent via email/SMS as soon as the call ends.

Join early access and start capturing leads from every call.