AI receptionist built for home service businesses
Answer every call, capture the details your team needs, and route emergencies to on-call—24/7, without hiring more staff.
Every missed call is a lost job
When your team is on a job site, driving between calls, or closed for the night, callers go unanswered. Most won't leave a voicemail—and many won't call back.
No one to answer at night
Emergencies don't wait for business hours. Neither do customers looking for a quote.
Calls stack up during peak hours
When your office is swamped, calls go to voicemail. Leads slip through.
Missing details slow your team down
Without a structured intake, your dispatcher spends time chasing missing info.
Structured intake, smart routing, clear handoffs
Cerlo answers calls with natural conversation, captures the details your team needs, and routes urgent requests to the right person.
24/7 answering
Cerlo answers every call—nights, weekends, holidays—so you never miss a lead or emergency.
Structured intake fields
Capture issue type, address, urgency, and preferred callback time—consistently, every call.
Emergency routing
Route urgent calls to your on-call tech with automatic escalation to backups if needed.
Booking links & requests
Send your booking link by text, or create a clean appointment request for your office to confirm.
Built for the calls you get every day
Whether it's after hours, an emergency, a missed call, or a scheduling request—Cerlo handles it.
After-hours answering
Answer calls 24/7, capture job details, and send a clean request to your team.
Emergency call routing
Route urgent calls to on-call with escalation to backups if needed.
Missed calls lead capture
Turn missed calls into qualified requests with consistent intake fields.
Booking links & appointment requests
Offer booking links when it fits, or create appointment requests your office can confirm.
Stop losing leads after hours
Join early access and set up Cerlo for your call flow in minutes.