AI receptionist for garage door companies
Cerlo captures garage door issues fast and routes urgent stuck-door calls to the right next step.
Common Calls
Top reasons customers call
- •Door won't open/close
- •Broken spring
- •Off-track door
- •Opener not working
- •New door quote
- •Noisy operation
Intake
What Cerlo captures
- •Is a vehicle trapped inside?
- •Is the door stuck open (security concern)?
- •Door type (single/double) if known
- •Service address
- •Preferred timing
- •Best callback number
Emergencies
Emergency routing examples
- •Door stuck open (security concern)
- •Vehicle trapped (urgent)
Example
Example call snippet
Caller:
My garage door won't open and my car is stuck inside.
Cerlo:
Understood. That's urgent. What's the service address? I'm going to notify the on-call tech now.
FAQ
Common questions
Can Cerlo route urgent lockout issues?
Yes. You can configure urgent triggers for vehicle-trapped or stuck-open scenarios.
Can Cerlo send a booking link for standard service?
Yes, if enabled for eligible requests.
Can Cerlo capture the issue type quickly?
Yes. Cerlo can gather symptoms and urgency before routing.
Capture more garage door jobs
Join early access and configure your intake and routing.